Showing posts with label consumer education. Show all posts
Showing posts with label consumer education. Show all posts

Sunday, October 12, 2008

Sikuati Town Campaign: A Pictorial Part 2

Here's the long overdue pictorial sequel..

The day after, we woke to a beautiful morning, warm sun and scenic ocean view

This is a close-up of a decorative palm tree around the hotel compound.. well okay I can't resist the temptation to snap 'em with fusion of lively colour, nature at it's very best.
Here's another fast forward for ya. After our court proceeding where there's a marathon of 7 summons cases we went straight to work (no photo taking is allowed in Court). Seen here our officer in half of the formal court attire ie in black and white. We have to lose the suit jacket though, it was pretty hot and humid.

Sikuati town consist of a row of commercial shops, a wet market and some market stalls, a standard staple in interior Sabah. As usual sundry shops are thriving, selling everything under the sun. Seen here a retailer's education campaign briefing session.

The small township is such laid back that a shop owner was manning his shop half naked ie. in his shorts and slippers and nothing else. The man actually greeted us as 'Cikgu' or teacher in Bahasa Malaysia before we introduced ourselves as enforcement officer. Maybe it's because of the black and white attire thingy. All in all the overall knowledge on registered health product is quite satisfactory here in Sikuati. One of the shop proprietor even asked the consequences of selling / possessing unregistered product before we even get to the penalty part. We solemnly informed him that it's a fine not more than RM25,000 or jail sentence of not more than 3 years or both. After covering 8 shops, we wrap it up and went back to Kota Kinabalu.

Wednesday, September 17, 2008

Sikuati Township Campaign: A Pictorial

Here's a pictorial of our education campaign at Sikuati town from the beginning of the journey to the closure of the campaign

Wisma Sabah a historic building situated at one of the city main entrance, we are almost exiting the city perimeter
The roudabout near Yayasan Sabah.. yep we are definately exiting the city..

This may look like a humble abode to some.. but actually it is a sundry shop smack right near the roadside near Menggatal-Sepanggar area. Where there is medicine we stop by for a check
Fast forward aftter passing by Tuaran we encountered this unique premise. It sure gives a new dimension to the term 'shop house'. Extreme right is the house on stilts for residence and ground floor is the sundry shop connected to the roadside by a bridge structure..

Another of the shop house minus the bridge structure plus a cow and a motorbike

Freshly planted paddy field along the way.. beautiful green carpet

It is a long way to go.. look at the blue cloudy sky

Oopps I spoke to soon, it looks like the sky is about to fall on us...

It sure looks like a storm is brewing.. maybe we can outrun it


Hooray... we sure did outrun it.. hey look a hill clearance... illegally done? Nobody knows..

Look at the destruction....


A damaged road strecth along the way...

Careful there now.. we don't want any untoward incidence to happen..

Another damaged road strecth ahead..

Another sundry shop with local produce and handycraft.. we gotta check 'em all


How long has that been.. it's almost lunch.. now where's that energy bar when you need them?

Another 70km to go..

Fast forward.. after having lunch we got down straight to bussiness. Well okay it's not actually in Sikuati but in Kudat town.
Mum is out and the daugther has the shop all to herself. She's quite smart for her age. We left some educational material for her mom. It has been a long day.. dealings in the District Council and 4 inspections we are ready to call it a day. Next stop is the Court proceeding in Kudat Magistrate Court followed by the Sikuati campaign. Stay tuned.

Sunday, August 10, 2008

Our Campaign in the West Coast

This is the West Coast district. Our consumer education campaign here started back in 2003 targeting business wholesaler and retailers. In 2004, we shifted our target group to the general consumers or should we say the plain Joe and Jane of the community. With our Regional Headquarters situated in Kota Kinabalu City and the towns being within reach of the office, it is only natural that these neighbouring towns should be eradicated from unregistered products. Although we can't claim that we manage to achieve 100% eradication but it is not too much to state that most licensed premises in this locality don't sell unregistered product openly.
The lady owner seems happy and she's very cooperative even though her unregistered medicine was seized

A Tamparuli grocery store that we inspected, look at the colonial-era wooden shop house design.. difficult to find such shop in the city..

The eye said it all... this Indian national according to the travel documents issued to him is allowed to work as a Restaurant helper... instead he became a medicine peddler in a makeshift stall in Ranau... go figure

These are the unregistered product containing schedule poison that he was peddling. Clariderm Astringent and RDL Tretinoin Babyface Solution (the red and the orange box respectively) contain hydroquinone, a hair dye bleaching agent that can harm the skin if used without proper professional medical advice Even a clothing store is getting into the act of selling unregistered medicine

Toiletries and medicine section of the clothing store in Ranau

Unregistered skin ointments from China (the boxes in the middle) labelled as containing scheduled poisons anti fungals

The lack of pharmacy and a limited number of medical clinics.. medicine shop such as above is thriving in the rural area. Don't be surprised if they sell controlled medicines just like in any pharmacy or clinic.

Monday, August 4, 2008

Trail Blazing in Kudat

The map above is the District of Kudat, one of the 5 main district in Sabah. Our campaign in this district has been progressing steadily since 2004. Most of the main town located in this locality namely Kota Marudu, Pitas, Matunggong and Kudat has been visited except for Banggi island. Initially the consumer education campaign starts off from the main towns targeting health facilities like medicine shops, supermarkets, medical halls and groceries stores. Whereas Clinics and Pharmacy in these towns had been monitored since the 90's. The campaign has progress steadily to sundries shop in the outskirts of town. Lately there have been a trend of irresponsible parties to distribute unregistered health product to the rural areas. This is due to the dwindling market for their goods in the town area due to increase awareness in registered product sale. It has been encouraging to note that most retailers in the town areas know about health product registration and sale. This can be partly attributed to the efforts by licenced wholesalers who themselves have been informed about the product registration during a campaign blitz in 2004 by the department. This is an example of smart partnership between the enforcement agency and the bussiness community namely health product licensed wholesaler. We need to work together hand in hand for the journey ahead. Here are some graphic glimpses of our campaign trail in Kudat. Sundry shop owners are usually honest people trying to earn
a living and they usually ignorant about the do and don't of medicine sales
Note the simple design of the shop.. wooden structure on stilts with wire mesh

Sundry shop being far from town becomes a multi-goods stores that sells anything from diesel (for generators), to cooking gas to medicines and other daily necessities. This makes them perfect targets for unregistered medicines supplier



One of the unregistered product laced with steroids found in one of the shops in Kudat. It's called Maajun Kuat and medicines sold in this form we called "Ubat Papan" has been banned by the authorities since 2005

Thursday, July 31, 2008

The Long Road Ahead

Pic showing an officer explaining the registration of health product to a stall owner / retailer
Pic showing the use of consumer education tools (phamplet and postcard) in the education campaign

Being an enforcement agency, it's not all about flexing enforcement muscle and hard punishments. In fact the best form of enforcement is consumer education. We call this as 'proactive' enforcement. This method allows the reduction of demand from the consumer thus disrupting the "demand-supply chain" of unregistered health product. This is made possible by empowering the retailers to choose to sell registered helath product only. This effort involve an intelligent planning, precise execution and a lot of patience before reaping the desired results. On our part at CPF Sabah we have so far embarked on a few education campaign targeting multi-level members of the society. It is important to get the cooperation of everyone to ensure the success of law enforcement on medicine and pharmaceuticals. It's a long road ahead.

Tuesday, July 29, 2008

Make a Point to Read the Label of Your Medicine


Have you been asked the name of your current medicine?
Can you name the medicine that you are taking?
Do you check the label for each medicine that you receive from the hospital, clinic or retail pharmacy?

If you answer “no” to any of the questions above please spend time to read this article now.

Compulsory Requirement for Labelling of Medicine

According to the Poisons Regulations 1952, when any poisons is supplied as a dispensed medicine it shall be labelled with certain details. This includes the name and address of the supplier or seller (in this case the Clinic, Hospital and Pharmacy it was obtained), name of the person whom the medicine is for, name of the medicine and adequate direction for the use of such medicine. Tthe medicine pack should also have the reference number as in the record called the ‘Prescription Book’ and the words ‘Controlled Medicine’.

(Pic above shows the proper labelling of dispensed medicine)

Consumer Responsibility

The government always advocates Malaysians to be smart consumers. One small step to achieve this aspiration is to read the medicine label and to know the medicine supplied to you. It’s not a surprising fact that certain members of the public neglects to read the label of their medicine. Whether this medicine is obtained from hospital, clinic, or retail pharmacy, many of us don’t take the time to read or to ask about the medicine we received. Please find the time at the end of this article to check your medicine cabinet and look at the medicine label that many of us are currently taking, it’s not surprising to find dispensed medicine labelled with the words ‘Sakit Perut’, headache, ‘muntah-muntah’, ‘cuci darah’, and many more. Some might find this amusing and strange but the bottom line it’s a sad reality. The paradigm shift in medical care is to encourage the patient to play an active role in treatment of their illnesses. The patient can play this role by taking the initiative to ensure that their medicine is clearly and completely labeled. Request the doctor or pharmacist who supplies the medicine to label the medicines properly. All patients whether adults or children have the right to expect the medicine supplied to them are appropriate, safe and effective. By fulfilling this basic consumer responsibility it is hoped that consumer will be familiar with the medicine that they are taking and take more responsibility in their treatment.

Supplier Responsibility

An example of professional duty in the medical field is to inform matters related to any diseases or medicine involving such patients in accordance with the standard clinical guidelines that focuses on the patient (patient centered). All doctors, dentists or pharmacist must ensure that the label of dispensed medicine conforms to the law. In any government medical institutions, labeling of medicine with generic or chemical name has become a norm. Such practices should be implemented in all private hospitals, clinics and retail pharmacies for the benefit of the patients. For example the common painkiller medicine containing the chemical Mefenamic Acid has been registered undert the names like Ponstan, Beafemic, Dyfenalic, Fenagesic, Hamitan, Mefemic etc. The practice of labelling using chemical name is important because it allows the consumer to know the active ingredients in each medicine and help to avoid any toxicity that might arise due to the administration of different medicines with the same active ingredients. .

Advantage of Proper Labeling

The advantages of having a proper label of medicine are as follows;
1.The patient can obtain further information about that particular medicine from reliable information sources or by referring the medicine by name to doctors and pharmacists
2. Improve patients compliance to maximize the treatment effectiveness
3. Patients able tell the name of medicine they are taking to doctors or pharmacist to avoid duplication of therapy especially for those seeking second opinion from different healthcare provider for a particular illness.
4. If adverse effects or allergic reaction occur, it will be easy for patient to recognize the medicine that causes it and to report the matter to their medical provider.
5. The patient will be able to stop taking medicine which has an active ingredient which is banned
6. Easy to understand the direction, frequency and duration of treatment for that particular medicine
7. Know the medicine proper and safe storage
8. Avoid cases of medicine mistakenly consume by individuals living in the same house.

In conclusion, by taking the initiative to ensure your medicines are labelled properly, all of us choose to become smart consumers and take full charge in the treatment of our illness.


© Sabah State Pharmacy Enforcement Branch

Importation Of Drug Into Malaysia

Many of us today take a lot of pride in using imported cosmetic product and also consuming imported medications. But have any one of us wondered how these products enter Malaysia? It is not as straight forward as some of us may think. This article is written with the hope to increase the public’s awareness regarding importation of drug and also cosmetic product.
In general, importation of drug into Malaysia is controlled by the Poisons Act 1952 and Control of Drugs and Cosmetics Regulations 1984 to ensure ‘Controlled Medicines” are imported by licensed pharmacists and to ensure medicines imported are safe, efficacious and of quality.
Before any drug can be considered to be imported into Malaysia, it must first be registered with the Drug Control Authority. Public can check whether a product is registered or not by contacting the National Pharmaceutical Control Bureau at 03-78835400 or search the website http://www.bpfk.gov.my/ . After the product is registered, the importer has to apply for an import licence to import the registered product.
Under the Poisons Act 1952, poisons means any substance listed in the first column of the Poisons List. You need an appropriate licence to import poisons. Type A license is for a licensed pharmacist to import all poisons . A type B license can be issued to any person deemed proper or fit by a licensing officer to import industrial chemicals controlled as poisons and a Type E licence to import sodium hydroxide. Application of any of the above license can be done through the Pharmacy Enforcement Division (Cawangan Penguatkuasa Farmasi). Any person found guilty of committing offences under this Act, is liable to a fine not exceeding RM 5000 or imprisonment not exceeding 2 years or both.
Starting this year (2008) under the Control of Drugs and Cosmetics Regulation 1984 importer must notify the DCA the cosmetics they intend to put in the market. Prior to this cosmetics also need to be registered with DCA, This is in-line with the harmonization requirement amongst ASEAN countries. For any query, don’t hesitate to call the local Pharmacy Enforcement Division near you.

© Sabah State Pharmacy Enforcement Branch

Health Product Registration in Malaysia

Many of us in this lifetime have bought and taken medicines. What is the probability that some of the medicines that we have been using is not registered with the Ministry of Health of Malaysia? The Control of Drugs and Cosmetics Regulations 1984 require all products imported, manufactured or sold to be registered with the Drug Control Authority (DCA). Any individual who contravenes this Regulations commits an offence and can be fined up to a maximum of RM 25,000.00 or a jail sentence for a term not exceeding 3 years or both for the first offence. For the second or subsequent offences the fine is not exceeding RM 50,000.00 or jail sentence for a term not exceeding five years or both. A company found guilty can be fined up to RM 50,000 for the first offence and up to a maximum of RM 100,000.00 for the second or subsequent offences.

Under this Regulations DCA has been established as the executive body to regulate product registration in Malaysia. The main task of this Authority is to ensure the safety, quality and efficacy of pharmaceuticals, health and personal care products that are marketed in Malaysia. Registered producs have been evaluated and tested for its efficacy, safety and quality. A registration number will be given when a product is registered with DCA. The registration number is specific to the product registered with the name, identity, composition, characteristics, origin (manufacturer) and marketing authorization holder as specified in the registration documents. It may not be used for any other product. Every registered product must have their registration number printed on its label or package. A security label (hologram Meditag®) is affixed to a registered product so that patient and enforcement officers can identify genuine products. The security label is only one of the many means that is used by the ministry to complement its enforcement activities to ensure public safety. The requirement for affixation of this security device to product label is only applicable to pharmaceutical product including health supplement and traditional product.

Registration number can be identified as a set of numbers with the alphabets “MAL” in front, followed by eight digits of number and ended with one or more alphabets. Registration of product in Malaysia has been divided into 3 categories. Each category of product can be identified by the first alphabet after the eight digits.
1) Alphabet “A” - for product containing scheduled poison as defined in the Poisons Act 1952
2) Alphabet “X” - for product not containing scheduled poison as defined in Poisons Act 1952
3) Alphabet “T” - for traditional product
Other alphabets used include C, E, R, S & V which is usually printed after the three main alphabet A, X, and T .

Monitoring of the quality of registered product in the market is carried out continuously by the Authority. Sample of products registered by the DCA may be taken and tested for compliance with official or pharmacopoeia standard or specifications. If the sample fails the test the market authorization holder will be issued a directive to recall of the product. The marketing authorization holder also is required to identify the source or cause of quality defect and action to be taken to improve quality. The registration of any product may be rejected, cancelled or suspended by the DCA if there are major deficiencies in safety, quality or efficacy of the product or failure to comply with conditions of registration.
Public is advised to report any adverse or side effect experienced due to the product consumed or used to the authority. Such reporty will be discussed by MADRAC (Malaysian Adverse Drug Reaction Committee) for further action.

MOH urged the public to stop using unregistered products. Unregistered products have not been tested for its safety, quality and efficacy and thus pose a treat to the public health. It also might be adulterated or contaminated with heavy metals or banned substances. The authenticity of the MAL number can be verified through the website, http://www.bpfk.gov.my/.


© Sabah State Pharmacy Enforcement Branch
 
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